Terms & Conditions

OWNERSHIP OF SITE; AGREEMENT TO TERMS OF USE

These Terms and Conditions of Use  "Terms of Use" apply to the fmila Pvt. Ltd  web site located at https://fmila.com, its affiliated businesses, Business Associates of fmila.com web sites around the world collectively, the "Site". The Site is the property fmila Private Limited. and its licensors.

By using the site, you agree to these terms of use; if you do not agree, do not use the site.

fmila.com reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Fmila.com grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

CONTENT

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to fmila.com, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without AIL’s express prior written consent.

YOUR USE OF THE SITE

You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. fmila.com reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any fmila.com server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of fmila.com, including any fmila.com Account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or fmila.com’s systems or networks, or any systems or networks connected to the Site or to Fmila.com.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Fmila.com on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of fmila.com or others.

PURCHASES; OTHER TERMS AND CONDITIONS

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

fmila.com 's obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

fmila Pvt Ltd may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Fmila.com makes no commitment to update the materials on the Site with respect to such products and services.

Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.

ORDERS PLACED

  1. Order once placed cannot be cancelled if the payment has been processed for tailored products on website.
  2. Home visit is not applicable for Tailored, alteration, Ordered, reorders products. The customer must visit the web site and may communicate at  in all concerns above said.
  3. The company retains the right to deliver product ordered as per specified and selected size and color.

PROMOTIONAL OFFERS & VOUCHERS:

  1. No two offers can be clubbed together.
  2. Promotional offers are valid till fabrics are available.
  3. Vouchers cannot be redeemed for cash.
  4. Promotional offers are nontransferable, not for resale, and not redeemable for cash.
  5. AIL reserves the right to withdraw any offer without prior communication.
  6. The offers are not applicable on specified collections only.
  7. Tailored: This offer is only applicable when garments are customized for you and your loved one at the store or during a site visit at fmila.com website.
  8. GIFT, Discount, off and Coupons: The Gift vouchers are valid and can be redeemed from specified system and technical process only. .
    • Valid on all on the site.
    • The promo is valid only for complete orders.
    • Valid until offer date and time.
    • Coupon is valid with in time limits and specified users only.
    • Coupons cannot be redeemed for cash.
    • Coupons cannot be clubbed with any other promotions.
  9. fmila style  :
    • Order: fmila Pvt. Ltd  haves  right to cancel any of Order received against any of product at any time
    • Sales and Discount: This promotion is only for the existing customers and Register users at fmila.com during buy of products from site on selected product from collections
    • final Sales: This will be open to all the participants.
    • Two promotions cannot be clubbed together and the final decision to whether an existing promotion can override the current promotion will lie with the management of fmila Pvt. Ltd.
    • Products brought during the sale period cannot be returned. Only store credit will be given. The final decision rests with the management of fmila Pvt.Ltd.
    • fmila Pvt. Ltd  reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this promotion, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether. However, the customers will be intimated of such changes at the earliest.
  10. GST: Goods and service TAX (GST) is an indirect consumption-based tax levied by the state government and centre Govt. to be paid by the consumer. GST of 5% is applicable on the discounted price of items on sale.

ACCOUNTS, PASSWORDS & SECURITY

Certain features or services offered on or through the Site may require you to open an Account (including setting up an Fmila.com username and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Fmila.com immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Fmila.com or any other user of or visitor to the Site due to someone else using your Fmila.com username, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else's fmila.com username, password or account at any time without the express permission and consent of the holder of that fmila.com ID, password or account. Fmila.com cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

PRIVACY

fmila Pvt Ltd 's Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view fmila.com's Privacy Policy, click here. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

LINKS TO OTHER SITES AND TO THE   https://fmila.com. SITE

This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under fmila.com's control, and fmila Pvt. Ltd  is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

DISCLAIMERS

fmila Pvt. Ltd does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an "as-is" and "as-available" basis. All information provided on the site is subject to change without notice. fmila.com cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. Fmila.com disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. Fmila.com disclaims any and all liability for the acts, omissions and conducts of any third parties in connection with or related to your use of the site and/or any Fmila.com services. You assume total responsibility for your use of the site and any linked sites. Your sole remedy against fmila.com for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.

Fmila.com reserves the right to do any of the following, at any time, without notice:

  1. to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason;
  2. to modify or change the Site, or any portion of the Site, and any applicable policies or terms;
  3. to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

LIMITATION OF LIABILITY

Except where prohibited by law, in no event will fmilaPvt. Ltd be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Fmila.com has been advised of the possibility of such damages.

INDEMNITY

You agree to indemnify and hold fmila Pvt Ltd.  its officers, presidents, shareholders, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against Fmila.com by any third party due to or arising out of or in connection with your use of the Site.

VIOLATIONS OF THESE TERMS OF USE

Fmila.com may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) fmila.com 's rights or property, or the rights or property of visitors to or users of the Site, including fmila.com 's customers. fmila Pvt. Ltd.  reserves the right at all times to disclose any information that fmila.com deems necessary to comply with any applicable law, regulation, legal process or governmental request. Fmila.com also may disclose your information when Fmila.com determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that fmila.com may preserve any transmittal or communication by you with Fmila.com through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or fmila.com determines that such preservation or disclosure is reasonably necessary to

  1. comply with legal process
  2. enforce these Terms of Use
  3. respond to claims that any such data violates the rights of others
  4. Protect the rights, property or personal safety of fmila.com , its employees, users of or visitors to the Site, and the public.

You agree that Fmila.com may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Fmila.com, for which monetary damages would be inadequate, and you consent to Fmila.com obtaining any injunctive or equitable relief that Fmila.com deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies fmila.com may have at law or in equity.

You agree that Fmila.com may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to)

  1. requests by law enforcement or other government agencies
  2. a request by you (self-initiated account deletions)
  3. discontinuance or material modification of the Site or any service offered on or through the Site
  4. Unexpected technical issues or problems.

If Fmila.com does take any legal action against you as a result of your violation of these Terms of Use, Fmila.com will be entitled to recover from you, and you agree to pay, all reasonable attorneys ‘fees and costs of such action, in addition to any other relief granted to Fmila.com. You agree that Fmila.com will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

GOVERNING LAW; DISPUTE RESOLUTION

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of India without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the city and courts in kota, Rajasthan, India and waive any objection to such jurisdiction or venue.

Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys' fees. In the event of any controversy or dispute between Fmila.com and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

VOID WHERE PROHIBITED

AIL administers and operates the www.fmila.com Site from its location kota & Jaipur  Rajasthan, India other  fmila.com  sites may be administered and operated from various locations outside India. Fmila.com reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside India, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

MISCELLANEOUS

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation Indian export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and Fmila.com with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Fmila.com with respect to such use are hereby superseded and cancelled. Other than as provided in a purchase agreement you enter into with Fmila.com, Fmila.com will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. fmila.com 's failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Fmila.com of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between Fmila.com and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

ON PERSONALISATION OF GARMENTS

We value diversity and respect individualism and allow users to personalise their garments. However to ensure that we avoid offending users and/or the brand we have strict guidelines around personalisation of individual garments.

For this reason, we don't allow the promotion of any of the following:

hatred; violence; harassment; racism; sexual, religious, or political intolerance, or organizations with such views

content that's likely to shock or disgust

content that's exploitative or appears to unfairly capitalize at the expense of others. This includes (but not limited to) bullying or intimidation of an individual or group, racial discrimination, using profane language

FIT APPROVAL

We pride ourselves in getting your fit right the first time. To this end, every order with 3 or more garments of the same category, goes through our streamlined fit approval process.

As per this process, after creation and delivery of one garment, we offer a window of  3 days  (62 hours ) during which you tell us if there are any fit-related alterations you'd like.

In case you do, we undertake specified alterations free of charge and implement the same changes in the rest of your order. If we do not hear from you during this 7-day window, we consider this as your approval of the fit of the delivered garment and we'll proceed with the creation of the rest of your order.

For requests to alter your garment, write to us at  tailor@fmila.com  and we'll get back to you within 24 hours or call us any day of the week at 080-4646-5555 (10:00 AM to 9:00 PM).

 

FEEDBACK AND INFORMATION

Any feedback you provide at this site shall be deemed to be non-confidential. Fmila.com shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice.

 

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