Legal notice
Business details
Legal entity: Kaswan & Craft
Trading as / Brand: Thar Craft
Type of entity: Sole Proprietorship
Registered address: Vaishali Nagar, Jaipur, Rajasthan – 302034, India Website: [www.tharcraft.com] Email: Help@tharcraft.com GSTIN: 08DJCPG4655P1ZP Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and rules made thereunder:
Name: [Full Name] Designation: Grievance Officer, Kaswan & Craft Address: Vaishali Nagar, Jaipur, Rajasthan – 302034 Email: Help@tharcraft.com
Complaints are acknowledged within 48 hours of receipt and ordinarily resolved within ONE MONTH.
Intellectual property
The name Thar Craft, the Thar Craft logo, and all designs, product images, text, graphics and layout on this website are the property of Kaswan & Craft or its licensors. Unauthorised reproduction, distribution or commercial use is prohibited and may attract liability under the Copyright Act, 1957, the Trade Marks Act, 1999 and other applicable laws.
Accuracy of content
We take reasonable care to ensure that information on this website is accurate and current. However, we make no representation or warranty as to its completeness or accuracy, and accept no liability for any loss arising from reliance on it. Content may be updated or removed at any time without notice.
External links
This website may contain links to third-party websites. We have no control over their content and accept no responsibility for them. Linking does not imply endorsement.
Governing law
This website and all business conducted through it are governed by the laws of India. Subject to applicable consumer protection law, the courts at Jaipur, Rajasthan shall have exclusive jurisdiction.
Before You Publish — Placeholder Checklist
Fill in every one of these, then delete this section:
| # | Placeholder | Where it appears |
|---|---|---|
| 1 | Phone / WhatsApp number | All five policies |
| 2 | Support hours | Contact information |
| 3 | GSTIN (if registered) | Contact info, Legal notice |
| 4 | Website domain (www.tharcraft.com) | Privacy, Terms, Legal notice |
| 5 | "Last updated" date | Privacy, Terms |
| 6 | Entity type (proprietorship / partnership / Pvt Ltd) | Legal notice |
| 7 | CIN / firm registration number, if any | Legal notice |
| 8 | Grievance Officer name and designation | Privacy, Terms, Legal notice |
| 9 | Payment gateway you actually use | Privacy, Terms |
| 10 | Courier partners you actually use | Shipping |
| 11 | Free-shipping threshold and flat shipping fee | Shipping |
| 12 | COD limit and COD handling fee | Shipping |
| 13 | Return shipping reimbursement cap (₹200 suggested) | Returns |
| 14 | Customer-initiated return fee, if any | Returns |
| 15 | Made-to-order production time | Shipping, Returns |
| 16 | Record retention period (8 years suggested) | Privacy |
Two things worth deciding deliberately
Return window. I've used 7 days, which is standard for Indian D2C home décor. If you sell higher-value or gifting pieces, 10–15 days converts better and rarely increases returns much.
COD. Home décor has high COD return-to-origin rates because parcels are bulky. If you offer COD, keep the value cap conservative and the handling fee non-refundable.
Important note
These policies are drafted as practical, well-structured commercial templates aligned with common Indian e-commerce requirements — the Consumer Protection Act, 2019 and E-Commerce Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. They are not legal advice, and I'm not a lawyer. Before you go live — particularly on the Privacy Policy and the GST and invoicing declarations — have a company secretary or a lawyer familiar with Indian e-commerce review them against your actual registration status and operations.